Marketing Manager, Engagement, Faculty Marketing Programs

Develop and execute customer engagement strategies to drive product adoption, success, and retention for specialized learning solutions. You will lead customer outreach, manage communications for product transitions and launches, and own content for newsletters and social media.

• Lead engagement marketing for specialized learning solutions
• Manage customer messaging for product transitions and launches
• Own Gale monthly customer newsletter and social media
• Develop customer communications across email, web, and digital channels
• Partner with Product Managers to translate features into customer messaging
• Measure and optimize engagement performance using customer metrics