Director, Marketing Operations

Lead and scale Zendesk's Marketing Operations function, owning systems, processes, and technology to drive marketing execution and measurable impact. This role involves developing a high-performing team, optimizing funnel operations, and setting strategy for the marketing technology ecosystem.

• Lead and develop a Marketing Operations team
• Own the operating model and roadmap for marketing operations
• Design and optimize end-to-end funnel processes
• Set strategy and governance for marketing technology ecosystem
• Partner with cross-functional teams to align priorities
• Establish performance visibility for operational health