Principal Associate, Process Management - Content Marketing (Hybrid)

Capital One is seeking a Principal Associate, Process Management to oversee content publishing operations for their Learn & Grow and Discover's Card Smarts content hubs. This role involves improving workflows, ensuring quality and compliance, and collaborating with various teams to maintain efficient and effective content delivery.

• Manage day-to-day article publishing across content hubs
• Partner with Content Marketing for operational updates and improvements
• Develop and maintain process documentation
• Perform quality assurance and ensure risk/compliance standards
• Manage a fluid publishing model with dynamic priorities
• Act as a primary point of contact across multiple teams

• No visa sponsorship is available.