About this role

Care Access is seeking a Senior Manager, Member Experience Marketing to lead the strategy and execution of marketing programs that enhance the member journey. This role focuses on creating clear, engaging communications and connected experiences across all member touchpoints, ensuring members feel understood and supported throughout their engagement with our health services and research opportunities.

What we are looking for

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Develop and execute member journey and experience strategies
Create clear, engaging, and trustworthy member-facing content
Orchestrate cross-functional member communications and touchpoints
Build lifecycle marketing programs for onboarding, education, and retention
Translate complex health information into plain language
Champion the member perspective across the organization

Work authorization

No visa sponsorship is available.