Social Media Manager

Zendesk is seeking a creative and hands-on Social Creative Manager to define and produce engaging social-first content for a global technology brand. You will transform complex ideas and company priorities into compelling visuals and narratives for platforms like LinkedIn, X, and YouTube, driving brand credibility and business growth. This role requires a strong understanding of social culture, platform trends, and the ability to experiment with emerging creative tools, including AI, to produce innovative and impactful content.

• Lead ideation and hands-on production of social-first content across owned channels
• Develop compelling concepts for product launches, brand campaigns, and industry conversations
• Design and produce social-first graphics, carousels, animations, and short-form videos
• Write engaging social copy, hooks, scripts, and captions
• Transform complex topics like AI and automation into accessible, visually compelling content
• Develop creative concepts and assets for executive social presence