Social Media Manager

Lead VyStar Credit Union's social media strategy to drive brand awareness, product acquisition, and member engagement. You will create engaging social-first content, manage campaigns, oversee social care, analyze performance, and stay ahead of emerging trends and technologies. This role requires collaboration across departments and with external partners to build the credit union's reputation.

• Own social media content calendar and lead content creation
• Champion social-first creative innovation
• Monitor social media trends and optimize content
• Develop and manage social media KPIs and reporting
• Collaborate with internal teams and external partners
• Manage social media response processes and social care