Product Marketing Manager

Zendesk is seeking an experienced Product Marketing Manager to drive product, sales, and adoption for our fast-growing employee service business. You will define and execute go-to-market strategies, craft compelling product narratives, and enable our go-to-market teams. This role offers a meaningful opportunity to shape our employee service business and work cross-functionally with senior leaders.

• Develop and execute go-to-market strategies for employee service solutions
• Craft compelling product narratives and solution messaging
• Lead cross-functional sales, marketing, and customer initiatives
• Develop product launch strategies and enablement materials
• 10+ years of B2B SaaS product marketing experience
• Direct experience in IT Service Management (ITSM) or Enterprise Service Management (ESM) market