Senior Manager, Marketing Operations — Systems and Automation

Diligent is seeking a Senior Manager of Marketing Operations to enhance scalability, reliability, and AI integration within their marketing systems and workflows. This role focuses on modernizing operations by improving governance, reducing technical debt, and automating manual GTM processes.

• Own governance, documentation, and operational health for core marketing systems
• Reduce technical debt across marketing systems, integrations, and workflows
• Build and manage a Marketing Ops systems and automation roadmap
• Establish operating standards for marketing systems and workflow requests
• Partner across Marketing, Sales, and internal systems teams to clarify ownership and improve GTM workflows
• Identify and automate high-friction manual workflows, potentially using AI