Senior Global Customer Insights Lead

Lead the development and execution of research and insights strategies to drive business objectives and change. This role involves designing studies, analyzing data, and presenting actionable insights to senior leadership, acting as a strategic advisor for change management.

• Set the insights agenda in partnership with business executives
• Lead research and analytics projects from design to execution
• Analyze data and present insights to senior leadership
• Collaborate with cross-functional teams on insights-driven strategies
• Engage senior executives in change management efforts
• Manage external research vendors and insights budget