Lead Marketer, AI Usage Automation

HubSpot is seeking a Lead Marketer to define and execute strategies for AI-powered customer automation. You will leverage data and AI to deliver timely, relevant guidance to customers at scale, owning the customer communication strategy from identification to measurement. This role involves collaborating with cross-functional teams to build scalable customer experiences and communicate insights to senior leadership.

• Define strategy for AI-powered customer automation
• Design ideal customer experiences and data inputs
• Collaborate with technical and business stakeholders
• Write and quality-assure customer-facing content
• Own experiment design and performance analysis
• Develop repeatable frameworks for scaling digital experiences