About this role

Lead the strategy, execution, and optimization of mail order pharmacy enrollment, retention, and utilization initiatives. This role owns end-to-end growth outcomes across contact center channels, partnering cross-functionally to deliver a seamless member experience that drives pharmacy growth and long-term member value.

What we are looking for

6

Define sales product strategy for specific markets and business segments
Lead acquisition and retention performance using data-driven insights
Optimize member journeys and drive cross-functional collaboration
Develop KPIs to drive sales program effectiveness and cost efficiencies
Create go-to-market strategies and identify new business opportunities
Analyze trends and utilization to identify areas of improvement

Skills mentioned

1

Microsoft Office