Senior Customer Marketing Manager, Growth

Clio is seeking a Customer Marketing Manager to drive growth within their legal AI technology company. This role focuses on managing end-to-end marketing programs for small business customers, with a principal focus on cross-sell, upsell, and expansion. You will own campaign ideation, planning, and execution across multiple channels, analyze performance, and develop AI-powered workflows to enhance efficiency.

• Manage end-to-end marketing programs for small business customer segment
• Focus on cross-sell, upsell, and expansion
• Own campaign ideation, planning, and execution for multi-product cross-selling
• Build multi-channel program plans (email, digital, events, in-product)
• Analyze and report on KPIs and marketing funnel performance
• Develop AI-powered workflows for campaign development and insights