Senior Marketing Strategy & Operations

Zendesk is seeking a Senior Marketing Strategy & Operations Lead to translate marketing strategy into actionable plans and measurable execution. This role involves driving planning, business management processes, and cross-functional coordination to ensure teams deliver on key priorities.

• Partner with Marketing leaders to translate strategy into priorities and operating plans
• Drive planning, forecasting, budget, and executive business review processes
• Create clarity across cross-functional initiatives by defining ownership and communication cadences
• Develop operating frameworks and mechanisms to improve prioritization and accountability
• Analyze marketing performance to recommend actions for growth and operational effectiveness
• Partner with cross-functional teams to ensure coordinated execution