Lead Marketer, AI Usage Automation

HubSpot is seeking a Lead Marketer to define and execute strategies for AI-powered customer automation. You will own the customer communication strategy, leveraging data and AI to deliver timely guidance, and collaborate with cross-functional teams to build scalable customer experiences. This role involves designing customer journeys, managing experiments, analyzing performance, and communicating insights to senior leadership.

• Define strategy for AI-powered customer automation
• Design ideal customer experiences and data inputs
• Partner with Engineering, Analytics, and other stakeholders
• Own experiment design and performance analysis
• Develop repeatable frameworks for scaling digital experiences
• Experience designing AI-powered personalized customer experiences