Omnichannel Operations Specialist

Rush Street Interactive is seeking an Omnichannel Operations Specialist to connect online and retail marketing efforts, ensuring consistent player experiences. This role involves executing omnichannel promotions, developing CRM campaigns, and managing online promotional content to drive player engagement and value. You will collaborate with various teams to translate customer insights into targeted campaigns and report on key performance indicators.

• Execute end-to-end omnichannel promotions connecting online and brick-and-mortar properties
• Develop and execute CRM campaigns across email and push channels
• Manage online promotional execution including pages, terms, and creative
• Coordinate campaign assets and launch requirements across internal teams
• Monitor and report on KPIs for omni channel segments
• Partner with analysts to develop customer segments and optimize campaigns