About this role

PGA TOUR Superstore is seeking a Retail Golf Services Associate to manage club repair services, including re-gripping, re-shafting, and adjustments. This role also involves front-end operations like returns and exchanges, maintaining merchandise presentation, and providing excellent customer service. The position requires strong communication, basic computer skills, and at least two years of relevant experience.

What we are looking for

6

Execute club services such as re-gripping, re-shafting, and loft/lie adjustments
Manage front-end operations including returns, exchanges, and promotions
Maintain premier merchandise presentation to enhance sales and customer experience
Assess and diagnose club issues, communicating repair options clearly
Document service orders accurately using the Golf & Tennis Services App
Provide exceptional customer service and build lasting relationships

Skills mentioned

1

Microsoft Office