Sr Engineer, AI

T-Mobile is seeking a Sr. Engineer, AI to optimize and architect advanced AI systems for customer service automation. You will focus on enhancing AI model performance through prompt engineering, fine-tuning, and developing AI tools and workflows. This role is crucial for improving reasoning and interaction capabilities across complex workflows, directly impacting customer satisfaction and operational efficiency.

• Optimize AI performance via prompt engineering and fine-tuning
• Develop AI tools and workflows for customer service automation
• Architect agentic AI systems for enhanced reasoning and interaction
• Collaborate with cross-functional teams for seamless AI integration
• Evaluate AI model reliability, accuracy, and efficiency
• Stay updated on the latest AI technologies and methodologies

• Must be authorized to work without sponsorship.