About this role
As a Senior AI/ML Engineer at Genesys, you will design and build backend services and LLM-powered features in a cloud environment. You will own complex systems, guide technical direction, mentor junior engineers, and transform open-ended challenges into production-ready AI solutions. This role offers the opportunity to work with cutting-edge AI technologies at enterprise scale, impacting millions of users globally.
What we are looking for 6
- Design and build cloud-based backend APIs and LLM features
- Lead technical direction and mentor junior engineers
- Own feature delivery from concept to production
- Ensure operational reliability and optimize CI/CD pipelines
- Strong Python/Java, RESTful APIs, and AWS experience
- Hands-on experience with Large Language Models and prompt design