Government Account Manager

About the Role As an Account Manager, you will be responsible for managing and growing a portfolio of complex and high-value customers. You will build trusted relationships, identify opportunities for growth, negotiate commercial agreements, and collaborate with internal stakeholders to deliver tailored customer solutions. What You'll Do: • Building and maintaining strong customer relationships to drive long-term retention and growth. • Identifying cross-sell and upsell opportunities across the TGE service offering. • Negotiating contracts, annual rate reviews and commercial agreements. • Developing customer account plans and sales strategies to achieve revenue targets. • Collaborating with Commercial Solutions, Operations and other internal teams to deliver customer-focused outcomes. • Managing sales forecasts, pipeline activity and customer insights through CRM systems. What You'll Bring: • 3–5 years' experience in a face-to-face sales, account management or business development role. • Strong relationship management and stakeholder engagement capabilities. • Demonstrated experience negotiating commercial outcomes and managing customer accounts. • Excellent communication, presentation and problem-solving skills. • Experience using CRM systems and managing sales pipelines. • Nice to have - experience with government, logistics or supply chain About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/. Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer • Competitive salary above industry standards • Upskilling, training, mentoring and more to support your career development journey • Fun and practical employee perks and discounts • Flexible work, including work from home • Inclusive parental leave policy that supports all parents & carers • Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. • During the recruitment process, please keep an eye on your junk emails and spam folders for updates. • TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.