Tax Service Specialist (all genders)

Join our Operations team as a Tax Service Specialist, where you'll be the go-to expert for our Tax Service products. You will manage VAT and mineral oil tax refund processes, collaborate with internal teams and external partners to optimize workflows, and contribute to the successful launch of new products and services. This role is ideal for someone with a strong customer focus and a knack for process improvement.

• Serve as the primary contact for tax service product inquiries
• Manage VAT and mineral oil tax refund processes
• Coordinate claims and resolve issues with service partners
• Define and optimize operational processes
• Support new product and process implementations
• Develop training materials and onboard new team members