About this role

As a Cloud Services Engineer, you will act as the liaison between clients and Accenture operations teams, managing support and escalations. You will communicate service delivery health, explain performance issues, and ensure cloud orchestration and automation capabilities meet SLAs with minimal downtime. This role involves holding performance meetings to share data and trends.

What we are looking for

6

Liaise between client and Accenture operations for support and escalations
Communicate service delivery health and performance issues to stakeholders
Ensure cloud orchestration and automation meet SLAs with minimal downtime
Conduct performance meetings to share data and trends
Proficiency in Python
Minimum 7.5 years of experience required

Skills mentioned

1

Python