IT Systems Administrator & Lab Operations Engineer

We are seeking an experienced IT Systems Administrator & Lab Operations Engineer to support engineering lab environments for NASA programs. This role focuses on domain/identity administration, endpoint management, system configuration, and day-to-day lab IT operations. The ideal candidate will have strong troubleshooting skills, experience managing large workstation environments, and the ability to support multidisciplinary engineering teams.

• Manage endpoint platforms (ManageEngine, JAMF, Ivanti, Intune, PDQ, Lansweeper)
• Oversee workstation imaging, OS deployments, patching, and lab refresh cycles
• Support lab systems, printers, network-connected devices, and resource configurations
• Maintain ticketing and inventory systems (ManageEngine Service Desk, Track-IT, Zendesk)
• Assist engineers during integration/testing events and troubleshoot lab hardware/software
• Uphold cybersecurity and compliance practices

• Must be a U.S. citizen or permanent resident.