About this role

Join Ancestry as a Site Reliability Engineer to ensure high site availability and exceptional customer experience. You will resolve complex technical issues, improve procedures, and develop in-house tooling, splitting your time between incident management and software development. This role requires expertise in cloud operations, observability, incident management, and software development, with a focus on AI agentic workflows.

What we are looking for

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Provide frontline support for complex cloud infrastructure, databases, and network systems
Analyze monitoring data and take action on patterns and anomalies
Partner with development teams to reduce issue detection and resolution times
Manage incident bridges and provide on-call support
Develop AI agentic workflows and contribute to automation and tool development
Scripting, automation, and software development using Python and Java

Skills mentioned

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PythonJavaAWSCI/CD