About this role
Join a team modernizing a federal agency's cloud data platform, providing hands-on support to customer teams adopting new data, analytics, and AI/ML capabilities. You will troubleshoot technical issues, guide users through workflows, and facilitate platform adoption to transform data into actionable insights.
What we are looking for 6
- Provide hands-on technical support for customer workspaces, tooling, and access
- Guide customer teams through analytics workflows and cloud/data platform capabilities
- Support AI/ML onboarding and help users transition to productive platform use
- Troubleshoot technical barriers involving tooling, access, data, and workflows
- Demonstrate platform capabilities and deliver training to customer teams
- Coordinate technical escalations with Platform, Data, Governance, AI/ML, and Security teams
Skills mentioned 1
Work authorization
- No visa sponsorship is available.
- Must be a U.S. citizen.