Site Reliability Engineer - Digital Commerce

As a Site Reliability Engineer in Digital Commerce, you will lead incident response, improve platform reliability and observability, and collaborate with vendors to maintain critical data infrastructure. This role involves ensuring rapid resolution of major incidents and contributing to continuous improvement of operational processes.

• Lead major incident response and root cause analysis
• Support ongoing operations by maintaining platform reliability and performance
• Implement and enhance observability solutions for monitoring and alerting
• Collaborate with vendor teams for smooth day-to-day operations
• Contribute to continuous improvement of incident management processes
• Familiarity with observability tools (e.g., Prometheus, Grafana)