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Infrastructure Support Engineer - OpenStack
nscaleoperationsukltd
USPosted Sep 29, 2026 · 17h ago
Mid LevelEnterprise Software
About this role
Join our expanding System Engineering team as an Infrastructure Support Engineer, focusing on OpenStack and Linux environments. You will be instrumental in our follow-the-sun operational model, ensuring live service stability and resolving complex L2 incidents. This role offers a clear path for accelerated progression into a Senior Systems Architect position.
What we are looking for
6- Monitor, triage, and resolve L2 incidents in Linux and OpenStack environments
- Provide hands-on support for OpenStack Neutron (SDN) and Ironic (bare-metal)
- Operate within a rotating shift framework for follow-the-sun coverage
- Develop and refine standard operating procedures and technical runbooks
- Collaborate with US Senior Engineers and EMEA development teams
- Proven Linux/Unix systems administration and OpenStack experience
Skills mentioned
3PythonKubernetesTerraform
