About this role
As a Systems Engineer for LocalGov, a division of Harris, you will be the face of our managed IT services for local government customers across Iowa. This role blends remote support with hands-on work at customer sites, focusing on designing, maintaining, and supporting IT infrastructure including servers, networks, and security. You will leverage AI and automation tools to enhance efficiency and dedicate more time to building strong customer relationships.
What we are looking for 6
- Design, maintain, and support IT infrastructure (servers, networks, endpoints, security)
- Provide both remote and hands-on support at customer locations
- Utilize AI and automation tools to build repeatable solutions and streamline tasks
- Act as a trusted technical advisor to local government customers
- 3+ years supporting Windows server, networking, and Microsoft 365 environments
- Hands-on experience using AI tools and building AI agents for automation