Lead, Site Reliability Engineer (Platform)

Join Guidewire as a Staff Site Reliability Engineer on the Platform team to design, build, and operate the foundational infrastructure for our multi-tenant SaaS platform. You will focus on automation, reliability, and scalability, working closely with product development teams to ensure system resilience and production readiness.

• Design, build, and operate highly reliable, scalable infrastructure for a multi-tenant SaaS platform
• Automate deployment, provisioning, and operational workflows across cloud infrastructure and applications
• Develop internal tools, services, and frameworks to improve efficiency
• Build and maintain observability systems (metrics, logging, tracing, dashboards)
• Lead or contribute to incident response, root cause analysis, and blameless postmortems
• Collaborate across engineering teams, providing guidance, feedback, and hands-on contributions