IT Systems & Operations Coordinator (NYC - Hybrid)

Bridge to Enter Advanced Mathematics (BEAM) is seeking an IT Systems & Operations Coordinator to support the technology infrastructure that enables their mission of creating STEM pathways for underserved students. This collaborative role involves managing systems, providing technical support, and optimizing processes to ensure staff have the tools they need to succeed.

• Manage user onboarding and offboarding for enterprise applications
• Provide end-user technical support for system and software issues
• Assist in mapping workflows and identifying automation opportunities
• Configure and manage RingCentral phone system
• Create documentation for enterprise systems and hardware