Staff Site Reliability Engineer

Johnson Controls is seeking a Staff Site Reliability Engineer to be the senior technical owner of escalated production problems for their OpenBlue Data Platform and SaaS products. You will debug complex failures across application code, data pipelines, cloud services, and network paths, driving them to permanent corrective action. This role involves planning and executing infrastructure work using Terraform, participating in an on-call rotation, and occasionally engaging with customers during critical incidents. The position requires residency and work authorization in Canada.

• Serve as senior escalation owner for production issues across OpenBlue Data Platform, SaaS products, and Airwall
• Debug complex, cross-layer failures spanning application code, data pipelines, cloud infrastructure, and network paths
• Lead root cause analysis and drive permanent corrective actions
• Own infrastructure as code in Terraform, including module design and state management
• Operate and improve Kubernetes workloads across Azure and AWS
• Participate in on-call rotation and act as senior technical lead during major incidents

• No visa sponsorship is available.

• Must be authorized to work without sponsorship.