Associate IT Operations Engineer

Join Green Thumb's IT operations team as an Associate IT Operations Engineer. This remote role involves troubleshooting, installing, and maintaining IT systems, including end-user hardware and infrastructure. You will support daily operations, resolve technical issues, and ensure the health of our IT infrastructure, with up to 40% travel required to support various sites.

• Troubleshoot, install, and maintain end-user hardware (PCs, laptops, PoS, iOS devices)
• Assist in managing servers, network equipment, and IoT devices
• Monitor and respond to IT issues via helpdesk ticketing system
• Participate in on-call support rotations
• Requires up to 40% travel to support various sites
• Must reside in a listed operating state (CA, CT, FL, IL, MA, MD, MN, NJ, NV, NY, OH, PA, RI, VA)