Systems Engineer

Iron Mountain is seeking an experienced Systems Engineer to provide on-site support for their imaging center in Jessup, MD. This role involves managing critical IT infrastructure, ensuring system availability, handling escalations, and onboarding customers. The position requires expertise in Windows Server, SQL, Active Directory, and imaging software, with a willingness to travel domestically.

• Provide on-site support for imaging centers and central environments
• Manage and maintain critical hardware and software, including scanners and file transfer systems
• Ensure system availability and adherence to project SLAs
• Handle technical escalations and participate in on-call support
• Onboard new customers and manage change requests
• Optimize processes and develop monitoring controls

• No visa sponsorship is available.

• Must be a U.S. citizen.

• Requires a Public Trust security clearance.