Senior Manager, Site Reliability & Infrastructure Engineering

Lead Aviva Canada's engineering-led reliability and resilience capabilities across critical applications and platforms. This role focuses on shifting from periodic testing to proactive, measurable reliability engineering using observability and incident response tools to improve service availability and customer outcomes.

• Establish and mature SRE practices including SLIs, SLOs, SLAs, and post-incident reviews
• Drive improvements in incident response, problem management, and root cause analysis
• Improve Infrastructure Ops via automation, self-healing patterns, and AI-assisted operations
• Maintain and evolve technology resilience, backup, and cyber recovery capabilities
• Lead, manage, and coach a group of engineers across reliability and resilience practices
• Define reliability and resilience reporting for senior leaders