Site Reliability Engineer

CRC is seeking a Lead Site Reliability Engineer to establish and evolve the enterprise observability and monitoring strategy across cloud and application platforms. This role owns monitoring design, drives platform decisions, and guides engineering teams toward modern SRE practices, acting as the technical authority for monitoring and alerting.

• Define and own enterprise monitoring and SRE observability strategy
• Architect and standardize end-to-end monitoring and SRE pipelines
• Lead adoption of SRE principles including SLIs, SLOs, and error budgets
• Drive development of automated remediation and self-healing capabilities
• Own integration between Dynatrace and ServiceNow ITSM/ITOM
• Provide technical leadership and mentorship across SRE, platform, and application teams