Manager, Technical Operations

Treasury Prime builds the infrastructure that connects banks and fintechs. As Technical Operations Manager, you'll own infrastructure across cloud and hybrid environments, the systems that keep that infrastructure running, and the data pipelines that support our internal operations — while managing a team of 4-6 engineers and working closely with software engineering and product teams. This role will be on-site at our San Francisco, California location. This is a hands-on role. You'll own architectural decisions, review infrastructure code, participate in 24/7 on-call duties, and stay close to production operations. On this team, experienced engineers own their domains. Your job is to set direction, remove blockers, and create the conditions for good decisions. You will: • Design, build, and operate infrastructure across cloud and hybrid environments: networking, infrastructure-as-code, containerization, and cost management • Own code deployment pipelines and automation • Define and maintain monitoring standards: logging, metrics, and alerting • Set service levels, lead incident response and management • Participate in 24/7 on-call duties as an engineer • Architect and maintain data pipelines and data warehouses supporting internal analytics, reporting, and compliance • Ensure adherence to compliance programs (SOC 2, PCI): audit logging, data residency, access controls • Partner with software engineering and product — surface constraints early, align on priorities, keep delivery moving • Manage a team of 4-6 engineers: hiring, performance reviews, and career development • Give your engineers ownership over their domains and the autonomy to make decisions You may be a good fit if you have: • Experience as both an engineer and a people manager — you've done both and do both well • Hands-on DevOps or platform engineering experience at production scale: CI/CD, cloud services, monitoring, infrastructure-as-code • Experience owning reliability in production: on-call, incident response, SLO management • 3+ years managing engineers directly, with ownership of hiring and performance • A collaborative working style — you build trust through partnership, not control Bonus skills and experience (optional) • Experience with network engineering and DNS administration • Previous engagements in regulated industries We look forward to hearing from you! US Pay Range $215,000—$235,000 USD Treasury Prime hires in the United States and Canada only. Applications from candidates residing outside these countries cannot be processed at this time. Treasury Prime is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please get in touch with careers@treasuryprime.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. Our team will respond to your email promptly.