Senior Manager, Site Reliability Engineering

Lead a team of Site Reliability Engineers at Wells Fargo to ensure the reliability, availability, and performance of critical customer-facing platforms. This role involves driving resiliency engineering, observability, incident management, and automation, while collaborating with various technology and business teams.

• Own reliability strategy for critical applications and platforms
• Establish and monitor SLIs, SLOs, and Error Budgets
• Lead major incident response and drive root cause analysis
• Define enterprise observability standards and best practices
• Automate operational processes using IaC, CI/CD, and AIOps
• Ensure platforms meet regulatory and operational risk requirements