Senior IT Operations Engineer

DS Smith is seeking a Senior IT Operations Engineer to support their Swedish operations and Nordic team. This role involves advanced technical operations, including Windows server administration, network management, and Tier 3 incident handling for offices and production facilities. The position combines strategic engineering with practical, hands-on support to ensure a stable and efficient digital workplace.

• Oversee IT infrastructure, including servers, networks, and physical systems
• Act as an escalation point for complex IT system issues
• Administer cloud-based identity and digital workplace platforms
• Proactively monitor systems to identify and resolve performance problems
• Ensure all devices meet security requirements and policies
• Maintain clear documentation of infrastructure and support processes