Senior User Experience Researcher

We are looking for a Senior UX Researcher to lead customer and banker experience research. You will deliver actionable insights that influence business decisions and drive product innovation. This role involves collaborating with cross-functional teams to ensure our digital products are intuitive, inclusive, and meet real user needs.

• Design and execute primary research using mixed methods
• Translate research insights into actionable recommendations
• Collaborate with product, design, and engineering teams
• Communicate research findings effectively to stakeholders
• Experience researching digital products for customer and employee audiences
• Minimum 5 years of UX research experience