Senior UX Product Designer, Engagement

HelloFresh is seeking a Senior UX Product Designer to join their Engagement team in Toronto. This hybrid role focuses on deepening customer relationships through loyalty, referrals, and enhanced cooking experiences. You will lead complex design challenges, leverage AI in the design process, and contribute to the strategic direction of engagement initiatives.

• Lead end-to-end design of loyalty, rewards, and referral experiences
• Design experiences that build lasting customer habits and value
• Translate complex problems into simple, motivating, and relevant user experiences
• Partner with cross-functional teams to shape product direction
• Drive experimentation and validated learning using customer insights
• Integrate AI into the design lifecycle for accelerated workflows