About this role
Lead user experience strategies for Walmart's Omni Services, enhancing customer engagement across Auto Care, EV charging, Home, and Travel. You will direct user research, interaction design, and usability testing to create seamless digital and physical experiences, collaborating across teams to drive innovation and meet evolving customer needs.
What we are looking for 6
- Shape the experience vision and design strategy for Omni Services
- Connect digital and physical touchpoints for seamless customer journeys
- Simplify complex service options and scheduling flows
- Translate customer insights and data into experience improvements
- Lead and mentor experienced UX designers
- Demonstrate AI-first approaches in design work