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SVP, Research & Insights - Experience & Design Org
Salesforce
2 LocationsPosted Sep 17, 2026 · 2h ago
Full-timeExecutiveHybridSaaS
About this role
Salesforce is seeking an SVP of Research & Insights to lead a continuous intelligence capability across their Experience Design organization. This executive will drive research upstream into enterprise and product strategy, focusing on human-agent collaboration and customer experience. The role involves establishing an enterprise research agenda, building live domain models, and ensuring research shapes product strategy and decisions.
What we are looking for
6- Lead enterprise-wide Research & Insights agenda
- Build Experience Intelligence as a live, cumulative understanding
- Ensure research shapes product strategy before roadmap commitments
- Create a continuous evaluation system from concepts to outcomes
- Define research and measurement models for human-agent collaboration
- Recruit and develop exceptional research talent