Manager, UX & UI Design

Santander is seeking a Manager, UX & UI Design to lead user research, product discovery, and interaction design for web and mobile applications. You will translate user needs and business goals into intuitive, customer-centered experiences, collaborating closely with product and development teams. This role offers a chance to drive a customer-centric transformation in a technology-driven financial services organization.

• Lead user research, product discovery, and interaction design for web and mobile applications
• Translate user needs and business goals into intuitive, user-centered experiences
• Conduct user research, create personas, journey maps, wireframes, and prototypes
• Collaborate with Product Managers, stakeholders, and development teams
• Advocate for accessibility, usability, and customer-centered decision making
• Influence product strategy through customer insights and evidence-based recommendations