About this role
Accenture Song is seeking a multi-disciplinary Service & Experience Designer to join their Singapore practice. You will work at the intersection of strategy, service design, and product delivery, moving between discovery and execution for diverse clients. This role requires a blend of consulting acumen and design craft, with opportunities to shape end-to-end user experiences across various platforms.
What we are looking for 6
- Plan and execute user research, translating findings into actionable insights
- Frame problems and apply systems thinking to design solutions
- Design end-to-end user flows, service blueprints, and interaction patterns
- Collaborate within multi-disciplinary teams and present work to clients
- Experience with AI tools to accelerate design synthesis and prototyping
- Familiarity with service design methods like journey mapping and facilitation