About this role

Barclays is seeking a Senior Product Designer to create best-in-class user experiences for digital banking products. You will collaborate with cross-functional teams to translate business requirements into user-centric designs, develop prototypes, and conduct user research. This role focuses on shaping colleague-assisted experiences within Customer Care technology, contributing to a major transformation program involving automation and AI.

What we are looking for

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Design user-centric digital banking products and experiences
Collaborate with product managers, developers, and business analysts
Develop interactive prototypes and wireframes
Conduct user research and usability testing
Design intuitive interfaces for customer servicing platforms
Contribute to automation and AI-driven capabilities

Skills mentioned

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JavaScript