Director, User Research

Copart is seeking a Director of User Research to establish and lead our user research practice. You will be responsible for understanding customer and user needs across our digital products, translating research findings into actionable insights, and ensuring user-centricity in product strategy and development. This role offers a unique opportunity to build a scalable research capability and directly influence the direction of a global online vehicle auction platform.

• Establish and lead Copart's user research strategy and practice
• Drive a deep understanding of user behaviors, motivations, and pain points
• Translate research findings into actionable insights for product strategy and development
• Partner with Product, Design, Engineering, and other business teams
• 8+ years of experience in user research supporting digital products
• Proven ability to influence product strategy and drive measurable outcomes

• Must be authorized to work without sponsorship.