Senior Manager, User Experience Research

As a Senior Manager, User Experience Research, you will lead research initiatives to understand customer needs and preferences in banking solutions. You will design and execute research programs, analyze data to uncover insights, and collaborate with cross-functional teams to inform product development and strategy.

• Define and execute comprehensive user research plans
• Select appropriate quantitative and qualitative research methods
• Analyze user behavior through various research techniques
• Synthesize research findings into actionable insights
• Collaborate with Design, Product, Marketing, and Technology stakeholders
• Present research findings and recommendations to diverse audiences