Senior User Researcher

Resmed is seeking a Senior User Researcher to join their Customer Experience team in Sydney. You will lead research strategies, design and conduct studies, and synthesize insights to drive customer-centered healthcare innovation. This role involves partnering with product, engineering, and business stakeholders to improve patient and provider outcomes.

• Develop research strategies for complex programs
• Design and deliver qualitative and quantitative research studies
• Synthesize findings to identify patterns and opportunities
• Communicate insights to influence decisions and drive action
• Partner with stakeholders to uncover unmet needs
• Contribute to building a shared customer knowledge base