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Director, Product Designer - Bank Self-Servicing Design
Capital One
3 LocationsPosted Oct 28, 2026 · 2h ago$210K – $287K
Full-time$210K – $287KDirectorHybridBanking
About this role
Lead the design strategy for AI-powered self-servicing experiences across multiple banking channels. You will grow and guide a talented design team, define conversational AI frameworks, and ensure seamless customer interactions. This role is crucial for elevating customer trust and shaping the future of automated banking.
What we are looking for
6- Lead and grow a high-performing product design team
- Define chatbot frameworks and conversational AI experiences
- Drive cross-functional alignment with Product, Data, and Tech
- Execute complex, multi-channel service design strategies
- Elevate customer trust and shape the future of automated banking
- At least 8 years in product design, 3 years leading teams
Work authorization
No visa sponsorship is available.
Must be authorized to work without sponsorship.
