About this role

Design user-centered services for workshops and makerspaces within the Faculty of Engineering & Information Technology. Collaborate with academics and technical experts to enhance practical learning, research, and student experiences. This role focuses on embedding safety, accessibility, and continuous improvement into service delivery.

What we are looking for

6

Lead end-to-end service design for workshops and makerspaces
Conduct user research and journey mapping
Create and iterate service blueprints and prototypes
Define performance measures and lead continuous improvement
Support implementation and stakeholder engagement
Collaborate with academics and technical staff

Work authorization

No visa sponsorship is available.
Must be authorized to work without sponsorship.