About this role
As a UX/Service Designer, you will be instrumental in bringing empathy and creativity to a multidisciplinary team, ensuring customer needs are at the forefront of all product development. You will develop a deep understanding of user needs and challenges, contributing to the continuous improvement of design methods within the team.
What we are looking for 6
- Own end-to-end UX design for native mobile customer journeys
- Define complete journeys from entry to outcome, including edge cases
- Create low-fidelity wireframes and high-fidelity prototypes in Figma
- Define application information architecture and navigation models
- Specify identity, authentication, and accessibility requirements
- Conduct design QA during development and provide handover materials